Centre for Continuing Education, the University of Sydney ABN: 15 211 513 464 160 Missenden Rd Newtown, 2042 (02) 7255 1577 info@cce.sydney.edu.au Terms and conditions: cce.sydney.edu.au/legal Date of issue:
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Learn the basics of change management and gain practical experience with planning and implementing change.
This practical change management course will show you how to develop a change plan, select an appropriate change model, and apply the model to case studies and real-life scenarios. You will also learn to post-evaluate to take corrective action where necessary to refine and reinforce the change process.
This course aims to introduce you to a range of change management models and provide first-hand, practical experience with planning and implementing change in projects and as part of your everyday work.
By the end of this course, you should be able to:
support and lead others through the change management curve
define, plan and implement a change initiative
measure change readiness and the effectiveness of change
develop skills to persuade and influence others, have difficult conversations and drive a positive culture within your team
describe the psychology of change, change fatigue, organisational culture and different models and approaches to change management.
Why change?
What makes culture and change important?
The psychology of change
Models of leading change
Plan and implement change
Change and communications plan
Change readiness and effectiveness assessment
Strategies and interventions to deliver change, including a training needs analysis, training plan and coaching plan
Develop your change toolkit
Challenging and constructive conversations to effectively deliver change on the ground
Emotional self-regulation
Personality traits and learning styles
Leading change, for e.g. being the change you want to see
Positive psychology interventions including reflective practice
Change models
The human factors that make change so difficult (Kubler Ross change curve)
This course is suitable for anyone involved in managing a change process, whether this be on an organisational-wide level or within a team setting. In particular, the course is designed for:
Change Managers
Team Leaders
HR Advisors and Managers
Project Managers
Project Coordinators
Communication Advisors and Managers
Change Champions
Executive Officers
the 'accidental' change manager
anyone in a position involved in change management.
None
This one-day course focuses on experiential learning. Content is broken into 10-15 minute blocks and immediately followed by group activities where the theory is put into action.
A range of interactive methods will be used including:
storytelling and the use of professional examples to exhibit concepts
self-reflection and group discussions
case studies where the concepts are actively applied
individual and team activities and presentations
suggested readings for after training.
You will receive:
course materials with case study activities and sample templates for your toolkit
a Statement of Completion.
In order to access online course materials (using Dropbox), we recommend that you bring your own device (Windows or Mac) to class. You should ensure your device is fully charged as access to power is limited. Please note that the University does not carry any responsibility for your lost, stolen, or damaged devices whilst on the University premises.
Gain practical change management skills to plan, implement, and evaluate organisational change. Learn key models, stakeholder engagement, and communication strategies to drive successful transitions in any workplace.
Hammam (Marshal) Alkouz is a certified Project Management Professional (PMP®) and dynamic Project, Program, and PMO expert with a successful track record in managing multi-million dollar projects across industries like EPC, Oil & Gas, IT/ERP, Business Transformation, Education, and Government.
With over 5000 hours of Project Management training, Marshal specializes in PMO set-up, Project/Program Management, and Lean Six Sigma tools for continuous improvement. His educational background includes an MBA from the University of Atlanta.
As an Adjunct Lecturer at the University of Sydney and UNSW, Marshal teaches courses on Computer Applications in Project Management. He actively contributes as a Trainer & Mentor for PMI-Sydney and a Training Content Author for Certifeka International.
In his professional career, Marshal serves as a Director and Board member at PMI Sydney, an Agile Project/PMO Consultant & Trainer, and has held roles in Program/Project Management and Process Improvement for government and private sector organisations.
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Turn business challenges into opportunities with risk management_
Change Management for Projects Course: Advanced Skills
Lead organisational change with confidence. Develop leadership skills, define change visions, and drive successful transformations. Learn best practices for effective communication, stakeholder engagement, and change sponsorship.
Master Microsoft Project to effectively plan, schedule, and manage project resources. Learn to track progress, control budgets, and deliver projects on time and within scope. Gain practical skills to use immediately in your projects.
Deepen your skills in this advanced three-day course. Learn how to scope and initiate projects aligned to strategy, apply technical tools for planning and risk, and lead teams with effective communication and stakeholder management.
Develop practical project and people management capabilities. This course covers scheduling, budgeting and risk alongside team development, leadership approaches, communication and stakeholder engagement.
Enhance your stakeholder engagement skills for better project outcomes. Learn to identify key players, manage expectations, and navigate challenges through effective communication and strategic relationship-building.
Learn the fundamentals of project management in this one-day course. Learn how to structure, plan and manage simple projects, from initiation through to completion, using proven tools and techniques.
Optimise project resources for efficiency and success. Learn to allocate people, materials, and vendors effectively. Develop skills in planning, workload balancing, contract management, and resource optimisation to maximise project performance.
Master risk management strategies for project success. Learn to identify, analyse, and mitigate risks using proven frameworks. Develop proactive plans to minimise impact, enhance project stability, and ensure delivery on time and within budget.
Gain a solid understanding of PRINCE2®, the world’s leading project management methodology. Learn its principles, themes and processes, and how to apply them in real projects. Prepare for the PRINCE2 Foundation certification exam with expert guidance.
Project Management Course: A Masterclass in Scope, Stakeholders, Governance, Leadership and Risk Management
Build practical project management capability with this six-week course covering PMBOK® 8, AI-enhanced tools, governance, scope, scheduling, risk and leadership. Gain confidence to plan, deliver and close projects using modern best-practice methods.
Lead organisational change with confidence. Learn proven change models, risk management strategies, and stakeholder engagement techniques. Gain skills to implement, sustain, and adapt change initiatives while overcoming resistance and driving success.
A very well-structured course; I really enjoyed the activities. The course handbook and slides were instructive. Ange is very positive, engaging, and highly knowledgeable about the subject.
Emma Allnutt
Tom Griffiths
Blagica Miceska
Katie Henderson
Stefanie Mueller
Moses Opondo
Matthew Connell
Ellen Barry
Karen Stevenson
Angela, the facilitator, was highly engaging and knowledgeable. The mix of theory and breakout sessions worked well for discussing and applying the content to practical scenarios.
Angela Wu
Sarah Najjar
Fran Davis
Niki Marsh
Belinda Cheesman
Lauren Myers
Hope Warner
Nicole Roberts
Amanda Miller
Bangyun Wang
Ruei-Shian Tsao
Ange was informative, supportive, and engaging. It was a great class with many effective discussions and insights. I would recommend it to anyone looking to improve their skills and knowledge in project and change management.
Nicolle Shepherd
David McLean
Reegan Myers
Cathie Renfrew
Maxime Boutaghou Courtemanche
Mary-Rose Gaynor
Tori Maher
Deborah Munns
Jordan Bryan
Joanne Loke
Damien Perkovic
Hearing the experiences of the participants was great, but the presenter’s depth of knowledge and ability to relate to and involve everyone was exceptional. I thoroughly enjoyed the course and look forward to attending another course with you.
Rebecca Francis
Natalie Kalouche
Jessica Tabone
Leona Alcaraz
Vishal Raghav
Michaela Lee
Adrianna Apps
Arthur Su
Witney Jimenez Valdes
Rebecca Collins
Reinaldo Hora
Cindy Mantellini
Nur Arina Muhammad Ridha
Beth Gibbins
Ange is very engaging, has incredible experience, and made the course thoroughly enjoyable. I look forward to completing other courses that Angela Chellas runs.
Mariana Olivieri
Olivia Wilson
Deborah Field
Sebastian Maisey
Stepan Tsymbal
Yui Fai Law
Enjoyed the course. Ange has been great at keeping the subject material interesting.